Privacy Policy
Last updated: July 22, 2026
Southside Church ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
Information We Collect
Information from Planning Center
Our member directory syncs with Planning Center Online, our church management system. This may include:
- Name and contact information (email, phone, address)
- Profile photo
- Household and family relationships
- Birthday and anniversary dates
- Membership status
Information You Provide
When you use our Service, you may provide:
- Prayer requests you choose to share
- Group discussion posts and comments
- Service volunteer responses (accept/decline)
- Notification preferences
Automatically Collected Information
We may automatically collect:
- Device type and operating system
- IP address
- Session information for authentication
- Push notification tokens (if you enable notifications)
How We Use Your Information
- Provide the member directory to authenticated church members
- Facilitate communication within the church community
- Manage service volunteer scheduling
- Send notifications about assignments, group activity, and church events
- Display birthdays and anniversaries to fellow members
- Send weekly digest emails (if enabled)
Information Sharing
Your information is shared only with other authenticated members of Southside Church through the member directory and group features. We do not sell, trade, or otherwise transfer your personal information to outside parties.
Directory visibility settings are controlled by church administrators. You may request to hide your birthday, anniversary, or other information by contacting the church office.
Data Security
We implement appropriate security measures to protect your personal information. Access to member data requires authentication via magic link (email verification) or Planning Center login for staff.
Third-Party Services
Our Service integrates with:
These services have their own privacy policies governing their use of data.
Your Choices
- Manage notification preferences in the app settings
- Enable or disable push notifications through your device settings
- Request to have your information hidden from the directory
- Sign out to end your session on any device
Children's Privacy
Our Service includes a member directory that may contain information about minors who are part of church families. This information is only accessible to authenticated adult members of the congregation. We do not knowingly collect personal information directly from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Southside Church
602 Henderson Street
Jacksonville, TX 75766